Sales Policy
1. Acceptance of Vehicle Condition:
- Upon purchase, all vehicles are accepted as-is. Customers acknowledge and accept the visual state of the vehicle at the time of purchase.
- There shall be no further discussion regarding the visual state of the vehicle after the sale is completed.
2. Mechanical/Electrical Issues:
- MN Vehicles Shrewsbury guarantees that all vehicles sold are mechanically and electrically sound at the time of purchase.
- In the event of a mechanical or electrical issue arising within 30 days of the sale, MN Vehicles Shrewsbury reserves the right to repair the vehicle.
- If the issue cannot be resolved through repair, a refund will be provided to the customer. However, please note that the refund process may take up to 14 days to complete.
3. Refund Process:
- During the refund process, MN Vehicles Shrewsbury will consider factors such as mileage, bodywork scratches, and the condition of the vehicle at the time of return.
- The refund will be processed within 14 days from the date the request is made, subject to the completion of necessary inspections and paperwork.
4. Customer Responsibilities:
- Customers are responsible for promptly reporting any mechanical or electrical issues to MN Vehicles Shrewsbury within the 30-day window.
- Customers are expected to maintain the vehicle in accordance with the manufacturer’s recommendations during the 30-day period.
5. Legal Compliance:
- MN Vehicles Shrewsbury operates in compliance with all applicable laws and regulations governing the motor trade industry.
- Customers are entitled to exercise their legal rights under consumer protection laws, including but not limited to warranties and guarantees as provided by law.
6. Contact Information:
- For any inquiries or concerns regarding vehicle sales and policies, customers can contact MN Vehicles Shrewsbury through the provided contact information.
Note: This policy is subject to change at the discretion of MN Vehicles Shrewsbury. Customers are encouraged to review the latest version of the policy before making a purchase.
Marius Nedelcu
Director