07423329567 Benthall Stone, Albury Rd, Ford, Shrewsbury, SY5 9NA

Sales Policy

1. Acceptance of Vehicle Condition:

  • Upon purchase, all vehicles are accepted as-is. Customers acknowledge and accept the visual state of the vehicle at the time of purchase.
  • There shall be no further discussion regarding the visual state of the vehicle after the sale is completed.

2. Mechanical/Electrical Issues:

  • MN Vehicles Shrewsbury guarantees that all vehicles sold are mechanically and electrically sound at the time of purchase.
  • In the event of a mechanical or electrical issue arising within 30 days of the sale, MN Vehicles Shrewsbury reserves the right to repair the vehicle.
  • If the issue cannot be resolved through repair, a refund will be provided to the customer. However, please note that the refund process may take up to 14 days to complete.

3. Refund Process:

  • During the refund process, MN Vehicles Shrewsbury will consider factors such as mileage, bodywork scratches, and the condition of the vehicle at the time of return.
  • The refund will be processed within 14 days from the date the request is made, subject to the completion of necessary inspections and paperwork.

4. Customer Responsibilities:

  • Customers are responsible for promptly reporting any mechanical or electrical issues to MN Vehicles Shrewsbury within the 30-day window.
  • Customers are expected to maintain the vehicle in accordance with the manufacturer’s recommendations during the 30-day period.

5. Legal Compliance:

  • MN Vehicles Shrewsbury operates in compliance with all applicable laws and regulations governing the motor trade industry.
  • Customers are entitled to exercise their legal rights under consumer protection laws, including but not limited to warranties and guarantees as provided by law.

6. Contact Information:

  • For any inquiries or concerns regarding vehicle sales and policies, customers can contact MN Vehicles Shrewsbury through the provided contact information.

Note: This policy is subject to change at the discretion of MN Vehicles Shrewsbury. Customers are encouraged to review the latest version of the policy before making a purchase.

Marius Nedelcu